For editorial questions or corrections, email [email protected]. Include the page address and the specific sentence, figure or tool result you want us to examine. This contact is for the guide and its own tools; it is not a casino account-support channel.
Report a calculation or tool issue
For a simulator problem, send the settings link if available. State whether you chose recorded replay or generated practice, the risk level, rule, starting bank, base stake and cap. For generated practice, the model seed and number of drops make the example reproducible.
A useful report might say: “The third bet used 4 FUN at 0.5×, so I expected 2 FUN returned and −2 FUN net. The log showed a different number.” That is easier to investigate than a screenshot of the final bank alone. You may attach a short excerpt of the CSV export, without private information.
Article and screenshot corrections
For an article, quote the relevant sentence and explain the issue. For a screenshot, identify the page, image caption and control you believe is mislabelled. If your game looks different, include the provider and version shown in its own information panel; two games called Plinko can use different tables.
Please distinguish an observed problem from a proposed interpretation. A missing graph, broken link or incorrect sum can be checked directly. A claim that changing a seed predicts an edge pocket requires evidence beyond a single winning session. We can assess the explanation without needing access to your account.
Accessibility and display problems
If text, menus or controls are difficult to use, tell us your browser, approximate screen size and the action that failed. Mention whether you used a keyboard, touch input or a screen reader. A cropped screenshot of the site can help locate the issue.
Do not send a full desktop image containing open email, account balances or private tabs. If the external official demo does not load, the page and browser error are enough; we cannot repair the provider’s session from an email or remove its access restrictions.
Keep private account information out of the message
Never send passwords, one-time login codes, card details, wallet recovery phrases, identification documents or unrevealed game seeds. We do not need them to correct a guide or a mathematical example.
Questions about a deposit, blocked wagering account or operator withdrawal must go to the company handling that account through its own verified support channel. We do not hold funds, process payments or promise to resolve an operator dispute. The app identity guide can help you distinguish a publisher, demo and funded account before contacting anyone.
